Computing Tech

Broken Pixel phone? Google Repair Center has a fix for you


Broken Pixel phone? Google Repair Center has a fix for you

Cracked screen? Water damage? Camera problem?

If your Pixel phone has a repair issue that's not covered by warranty, the Google Store now has an official place to get it fixed. The mail-in Repair Center is now open.

If your Pixel has a problem you can enter its unique identification number -- known as an IMEI, similar to a car's VIN number -- to get an estimate. Once you get the estimate, Google says you should back up and reset your phone and mail it in. You can use your own packaging or Google's prepaid packaging. Repairs take 7-10 days from the date Google receives your phone.

Don't want to mail it in? Google officially recommends uBreakiFix and Puls in the US.

The Repair Center currently supports the Pixel, Pixel XL, Pixel 2 or Pixel 2 XL. Google is expected to announce the Pixel 3 at an event on October 9.

Correction: An earlier version of this story listed the date of the Google event as October 3. It has been corrected to October 9.


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GoPro enters licensing deal with Jabil for third-party gear


GoPro enters licensing deal with Jabil for third-party gear

GoPro is going more professional.

The iconic action cam company has entered a licensing partnership with Jabil, a manufacturing services company with expertise in electronics design. 

"This collaborative approach with Jabil will enable innovative, GoPro enabled products and services from some of the most exciting hardware and software companies out there," said Sandor Barna, GoPro's chief technology officer in a statement. 

Industries that could utilize GoPro-powered camera sensors and lenses, said Barna, include video conferencing, robotics, and self-driving cars. Jabil's vice president Irv Stein mentioned "strong demand in the enterprise action camera segment for applications in smart homes, military, fire, police, rescue and security."

According to Techcrunch the resulting products will not be part of the GoPro brand. The agreement excludes devices such as consumer action cams that compete directly against GoPro's own products.

Financial terms of the partnership were not disclosed, but it could be a stabilizing influence for GoPro amid a falling stock price and layoffs. In January the company scuttled its drone division and CEO Nick Woodman told CNBC that it would consider a sale to or partnership with another company.


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Home Prices Keep Rising: How to Tap Into Your Home Equity and Snag a Lower Interest Rate


Home Prices Keep Rising: How to Tap Into Your Home Equity and Snag a Lower Interest Rate

Home prices have skyrocketed since the beginning of the pandemic and continue to increase across the US. In 2020, millions fled major cities for more space in the suburbs during the pandemic, increasing demand and driving up prices. Meanwhile, material shortages continue to inflate the price of new construction. Low inventory and cash-wielding house hunters continue to squeeze an already tight market even tighter -- and experts expect this trend to continue well into 2022.

These dynamics have combined to put many prospective buyers -- and some existing homeowners -- in a precarious position, potentially priced out of the market where they live. But there have been winners, too. If the market value of your home is higher than the amount you still owe on your mortgage, you have a real opportunity to leverage that differential. 

Below are a few ways to harness your home equity. 

Refinance your mortgage

Refinancing  can help you snag a lower interest rate, which can shorten your loan term, shave down your monthly payment and reduce the overall cost of your mortgage. It can also help you wriggle out of paying private mortgage insurance (PMI) if increased home value has grown your equity past the 20% threshold. Refinancing can also provide a way to pay down high-interest debt, like a credit card balance, or take cash out to finance a renovation or improvement.

The number of people refinancing surged during the pandemic, according to Freddie Mac. Single-family refinances totaled $2.6 trillion in 2020 -- the highest amount since 2003.  Rising interest rates have since caused the number of people refinancing to slow and refis are at their lowest level in three years. Refinance activity is down 80% from 2021 and now accounts for just 35% of market share, the lowest point since May 2019, according to Black Knight, a mortgage data company. Still, rates are historically low and Freddie Mac anticipates $1.2 trillion in refinance activity this year. So If you haven't looked at your interest rate recently, stop reading and do it now

And, since the Federal Reserve is expected to raise interest rates multiple times this year -- with a likely increase expected later this week -- you may want to lock in a low refinance rate sooner rather than later.

Get a home equity loan

These secured loans let you borrow a lump sum against your home equity. The specific loan terms depend on all of the usual financial credentials -- your credit score, debt payment history and income -- and lenders generally require at least 15% equity to qualify. Home equity loans typically feature a fixed interest rate, but repayment periods can vary (though most are for 15 or 20 years). 

To secure the best terms, the Federal Trade Commission recommends negotiating with multiple lenders and allowing them to compete for your business. Negotiable items might include lower fees, mortgage point prices and the fixed interest rate. 

Open a home equity line of credit -- HELOC

This revolving line of credit, which features a preset limit and variable interest rate, lets you withdraw, pay back and then withdraw again (if you like). Depending on your creditworthiness and debt-to-income ratio, you may be able to borrow up to 85 percent of the appraised value of your home, less the amount you owe on your mortgage. When you need cash, you can write a check or use the credit card attached to the HELOC account. Like other types of credit cards, you cannot spend more than the credit limit, and HELOCs typically come with the highest interest rates since they are variable and the loan is a type of revolving credit.

Cash-out refinance

In essence, a cash-out refinance lets you borrow a lump sum of money at a fixed -- and right now, a potentially very low -- interest rate. Rather than attaching a second loan to your original mortgage like a home equity loan, this loan pays off your first mortgage and replaces it with a new one that includes some amount of cash. You may be able to borrow up to 80% of the loan-to-value ratio, which means that after subtracting the cash-out, you'll still have 20% equity in your home.

Cash-out refinance loans usually have better interest rates than home equity loans because they are repaid before home equity loans during bankruptcy or foreclosure. Still, your specific terms will depend on your credit score, home value, income, and other factors. A knowledgeable mortgage broker should be able to help you weigh the pros and cons of each. 

Sell your house

The most obvious way to tap into your home equity is to sell. If there's excess money after you pay off your mortgage, you could use it to finance a cross-country move or a down payment on a new house. Last May, The Wall Street Journal reported that more than seven million households moved to a different county during the COVID-19 pandemic in 2020 -- nearly half a million more than in 2019. Remote working options and the desire for more space spurred a mass exodus from dense metropolitan areas into more affordable areas.

If your home's new value has you feeling like cashing in, keep a few things in mind before calling a listing agent:

  • Prices are higher -- nearly everywhere. The real estate market may look different than the last time you shopped for a house, and it's a good idea to learn what you can afford in your chosen location. Check out the National Association of Realtors' breakdown of median prices by home type and metropolitan area to see where you stand. You should also look at the latest mortgage interest rates and use our mortgage calculator to estimate your monthly payment on a new loan. 
  • Competition is fierce. We learned that most homes stay on the market just shy of seven days, which means that you'll need to make decisions quickly when it's time to buy. One way to speed things along is to get a mortgage preapproval before you start shopping. Preapproval allows your realtor to submit an offer immediately, which could make all the difference in a competitive market. 
  • A home equity windfall is rare. The US hasn't seen a housing boom like this in nearly 25 years. Although selling your home could drastically increase your net worth, it's wise to consider all of your options before buying another property. Consult a financial advisor about the different ways to use a financial windfall, real estate included. 

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This story is part of The Year Ahead, CNET's look at how the world will continue to evolve starting in 2022 and beyond.

The last 22 months have been some of the wildest in real estate history, as the COVID-19 pandemic accelerated the speed and intensity of recent trends. Home prices surged to record-breaking highs. Interest rates dropped to historic lows. And, amongst it all, the new era of online home buying and selling took further root. On top of that, just about every contemporary macro-economic trend -- from inflation to supply chain woes to labor shortages -- made an appearance in the 2021 housing market, increasing the advantages of existing homeowners, daunting prospective homebuyers and, ultimately, further widening wealth inequality in the US.

Though no one can predict what the next year will bring, we've asked some industry experts to help us read the tea leaves. Perhaps most significantly, home prices are expected to continue to rise, though at a slower rate than last year. As such, the 2022 housing market will present challenges for new buyers looking to get a foothold. For those looking to sell, new technologies like iBuying will continue to streamline and simplify real estate transactions. And existing homeowners will likely have another year to capitalize on rising property values through refinancing -- if they haven't already

Experts also predict an extension of two major 2021 trends: low housing inventory and supply chain issues, both of which will continue to hamstring construction and renovations. Meanwhile, there are two new spectres on the scene: inflation and rising interest rates. "For a homebuyer, 2022 is going to require patience and strategy," said Robert Dietz, chief economist the National Association of Home Builders.

"If you think you're going to wait on the sidelines for the market to cool off, that usually doesn't work," cautions Karan Kaul, senior research associate at the Urban Institute. "Timing" the market is a tricky enterprise, and prices seem unlikely to decrease meaningfully any time soon. 

With the caveat that political and virological developments can wreak havoc on this unpredictable corner of the economy, here are some of the major factors experts see influencing the housing market in 2022. 

Still smoking: Home prices continue to rise

If you already own a home, you're more than likely to be in a fortunate position. Skyrocketing home values have continued to increase equity for homeowners in many US regions throughout the pandemic, according to Dietz. 

Combined with historically low interest rates, a record-breaking number of homeowners were able to tap into their home equity in 2020. As property values surged during the first year of the pandemic, cash-out refinancing levels were at their highest since the 2007 financial crisis.

Of course, this creates a much more difficult situation for prospective homebuyers. And that's unlikely to change much in 2022. Although prices are expected to increase at a lower rate next year, they are expected to continue to rise. And that -- in addition to higher interest rates -- will create considerable headwinds for buyers throughout 2022. 

Clogged supply chains cause more delays

Supply chain disruptions caused by the COVID-19 pandemic continue to delay shipments which impedes new construction. That is only making the market that much more competitive along with the rising price of existing homes across the US. And the number of people looking to buy is also increasing, thanks in large part to millennials entering the housing market in growing numbers.

"We've seen so much interest in buying homes over the past year and a half, it's a bit difficult to project when that is going to lose some steam," according to Robert Heck, vice president of mortgage at Morty, a mortgage-tech start-up. But it's clear there are still plenty of buyers trying to enter the market despite prices continuing to creep up.

"Despite the fact that builder confidence is pretty strong right now, in the short run there is a lack of building materials, higher cost of building materials like lumber, appliances, windows and doors, and even garage doors," said Dietz. And further complicating the picture is a sustained labor shortage, particularly for skilled construction workers.

Delivery delays can extend build time by as much as four to eight weeks for a typical single family home. And if there aren't enough contractors on hand to use those materials once they show up, it's clear that demand will continue to outweigh supply for some time to come.

Macro headwinds: Interest rates and inflation 

Prospective homebuyers will want to keep their eyes on some wonky stuff in 2022. The Federal Reserve announced that it will wind down bond purchasing and look to raise interest rates next year. And higher interest rates will only make things more difficult for those looking to buy, as they raise both the average monthly payment and the total lifetime cost of a mortgage. 

 And don't forget about inflation! That will almost certainly increase both the cost of home building materials and skilled labor. In fact, the National Association of Realtors' anticipates that annual median home prices will increase by 5.7% in 2022.

And yet it's not all doom and gloom. Mortgage interest remains are still quite low. And there are pockets of affordability in many regions of the US, creating a key opportunity for those fortunate enough to be able to work remotely. 

"Mortgage rates are still at historical lows, and it's been harder than ever to predict where things are going thanks to the ongoing COVID-19 pandemic," said Heck.

Tech innovations reshape home buying

Digital lending has already impacted the way Americans shop for homes. The rapid rise of online real estate brokerages and mortgage marketplaces has made it easier than ever to browse properties and finance a home. That's unlikely to change: Almost 40% of millennials said they would feel comfortable buying a home online in a recent Zillow study. 

"Consumers like the ability to bid remotely, and to really take a look at properties and neighborhoods online," said Miriam Moore, division president of default services at ServiceLink, a mortgage transactional services provider. This will likely impact both sides of transactions, as sellers learn to adapt their home's curb appeal to someone looking at it on their phone and buyers (and agents and investors) look for ways to arbitrage the market.

An evolving challenge: Climate change

Perhaps the biggest unknown in real estate is how soon climate change will become the dominant factor. According to experts across the industry, every part of the homebuying process will eventually be affected by changing weather patterns, encroaching shorelines, shifting flood zones and an increasingly complicated insurance marketplace. Case in point: Moore, who is in the mortgage business, has seen an increase in inspections due to weather and fire over the last year.

New construction may prove to be both more energy efficient and more durable in the face of extreme weather. "People want to live in energy efficient homes, but they can only buy them if they exist," said Kaul, at The Urban Institute.

The stakes couldn't be higher. Buying a house remains one of the most reliable ways to build wealth and has long been a key milestone for Americans in establishing long-term financial security. And although interest rates remain as low as ever, given all of the other trends impacting the real estate market in 2022, the balance of power is likely to remain in the hands of sellers.


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Concerned about foldable phones' durability? Here's how Motorola tests the Razr hinge


Concerned about foldable phones' durability? Here's how Motorola tests the Razr hinge

For my review of the latest Motorola Razr, which is now available, I tested the updated foldable phone for 10 days in September. Occasionally when I opened or closed the phone, an onlooker would react with disbelief. One woman working behind the register of a coffee shop's to-go window actually gathered her (masked and socially distanced) co-workers and asked me to show them how the Razr folded in half. When I demonstrated the screen folding like paper, her response was: "That is amazing. Where do I get one?"

And that's the "magic" of foldable phones at their core. They seemingly do the impossible by letting you take something rectangular and rigid and fold it into something smaller than a drink coaster. That magic comes from years of design, testing and revisions. And the engineers and designers who worked on the upcoming Motorola Razr know it's anything but magic to make a 6.2-inch phone fold in half.

But all that work can be easily overshadowed. The review units of 2019's Samsung Galaxy Fold raised the flag about how folding screens would work in the real world. A number of them had defects that let dust or other particles get underneath the screen and wreak havoc. Any concerns people had about folding displays were instantly amplified.

Then in February 2020 after months of delays, Motorola released its Razr (2019) with a foldable screen and CNET's video team tested the display's durability. My colleague Chris Parker used a FoldBot and attempted to open and close the phone 100,000 times. After 27,000 folds the Razr (2019) wasn't able to be tested further. Reflecting on that test and how SquareTrade modified its FoldBot to handle the Razr, Parker concluded:

"Does [it] feel like a durable, resilient phone that will stand up to extended real-world use? To me it does."

These incidents might make you wonder if foldable screens are durable. And if so, how do we know? Jeff Snow, general manager of innovation products at Motorola, thinks it's natural to ask durability questions about foldable screens. 

"The new thing about the phone is the fact that the screen folds open and you can light it up," said Snow. "People are not used to phones with those folding screens. So the questions in their minds are, 'Is it going to last?' 'How many times can I actually do that action?'"

Motorola claims the screen on its upcoming, updated Razr (2020) can be folded 200,000 times. To give you an idea how many times that is, you could open and close the phone 100 times a day for five years and still not hit that number.

To show me how the company determined and tested the number of times the upcoming Razr's screen could be folded, I visited a lab at Motorola in Chicago -- while wearing a mask and social distancing -- to meet Snow and Tom Gitzinger, director and principal engineer of innovation and architecture for Motorola. I got to see for myself how Motorola tests the screen on the upcoming Razr. 

Motorola's screen folding machine lab

In a room that looks like a college black box theater are a number of lights all focused on a roughly 10-foot-wide machine. There is a camera on a tripod pointing at the machine which gives the entire space an odd television show vibe. On the top of the waist-high machine on their backs, are four Razr (2020) phones. The machine fully opens and closes all four phones at the same time over and over.

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Here are two of the four phones mid-close on the screen fold test machine.

Patrick Holland/CNET

Throughout the design and manufacturing process, Motorola uses similar machines to test the folds on the Razr (2020). Unlike the Samsung Galaxy Z Flip, which is designed to be opened to a variety of positions, the Razr is built to either be fully open and flat or completely closed. And unlike the Foldbot, Motorola's machine uses a wire to open the Razrs perfectly flat and an arm to close them shut. The wire is thin enough to nestle between the two halves of the phone when it's closed.

To recreate those 200,000 folds in less than five years' time, the machine fully opens and closes the phones once every 4 seconds. There is a calming quality to hearing four phones shut closed every 4 seconds. It's like a soft-sounding metronome. It takes Motorola 10 days to fold each phone 200,000 times with this machine.

Owners' feedback helps improve the new Razr

Over the past six months Motorola reached out to people who own the Razr (2019) to learn how they use the phone. According to Snow, Razr owners open and close their phones on average 40 times a day. And "super users" (the 99th percentile), average 100 times a day. Hence, Motorola designed the Razr (2020) to handle 200,000 folds.

"We're not changing the parameters of testing," said Snow. "But we want to make sure that we're understanding people and exceeding their expectations."

The screen and hinge allow the Razr to fold in half

The phone's "zero gap" design, screen and hinge allows the Razr to achieve a high level of screen durability. The newest Razr (2020) largely uses that same design as the Razr (2019) albeit with tweaks. In fact, if you want to learn more about the hinge take a look below at a video I made last year about its design and how it allows the Razr (2019) to fold flat.

The screen itself is made of five different layers and then sprayed with a hard coating. When the layers are combined the screen has a thickness of 355 microns (3.5 millimeters). To give you a sense of how thin that is, the Motorola Edge Plus uses a similar OLED panel stack for the curved edges of its screen which is three times the thickness of the Razr's display stack.

And it's not just the display that is folding in half. There are a number of connections including the four 5G antennas that have to traverse the hinge. And like other foldable phones, the battery in the Razr is actually two batteries, one on each end. Not only does this help with balance, but it adds another level of complexity as both have to connect through the Razr's hinge mechanism.

How Motorola addressed the squeak/creak

When I reviewed the Razr (2019) in February, it suffered from a squeak/creak. It was like a muffled crunching sound but loud. During my time with the updated Razr (2020), the squeak/creak was mostly absent until Friday -- my eighth day with the phone. And when it did squeak, it was a quieter sound, more like breaking in a pair of new leather boots. Gitzinger explained the noise by comparing it to a bag of potato chips.

"You can't possibly open a potato chip bag without making a noise. It's super thin. It's a lot more crunchy and crinkly than something like this [the foldable display]. But the same principle applies," said Gitzinger. "You've got this big, significant surface that moves around, and it's pushing air that creates some of the noises. We were able to eliminate other noises by putting in some old friction adhesives and tapes and surfaces to enable everything to slide past one another a bit more easily."

I asked a friend how they felt about the squeak/creak on the newer Razr (2020) and they said it didn't bother them. I guess when it comes to screen notches, foldable screen creases and now foldable phone squeaks, some people will get used to these things while others will be annoyed.

Only time will tell

With the improvements made, Motorola is confident about the retooled Razr's durability. In fact, the company runs 40 different lab checks to test both the design and quality of the phone during development and manufacturing.

That said, the true indicator for how durable the screen on the Razr (2020) or any foldable phone is time. Until then, just like magic, foldable phones require a bit of faith.

For more details make sure to check out my review of the 2020 Motorola Razr.


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Man in Darth Vader costume robs a bank: Definitely Dark Side


Man in Darth Vader costume robs a bank: Definitely Dark Side

Darth Vader robber
This is a wanted man in a Darth Vader costume. Pineville Police

We all know Darth Vader is a fictional bad guy. A criminal recently co-opted the Sith Lord's look during the commission of a serious crime. The State Employees Credit Union in Pineville, N.C., was robbed on Monday, and what's generated attention across the globe is the costume robber wore.

The robber dressed as Darth Vader and carried an unusual long gun. A lightsaber would have been much less frightening. The outlaw didn't just opt for a Darth Vader mask (which doesn't appear to be terribly screen-accurate), but showed up wearing a full costume complete with the chest computer and black gloves.

The criminal got away with cash. Pineveille Police lieutenant Corey Copley told local station WCNC, "You see all kinds of disguises here and there, but this one in my experience is the most unusual."

The investigation is ongoing and the Pineville Police are still looking for leads as to the robber's identity. The costume is uncommon, so the cops are hopeful it will help lead them to the suspect. "He has shown somebody that he's got this and hopefully the person, one of your viewers, will be able to see and call and give us some tips on that," Copley told WCNC.

The incident sets up an interesting real-life metaphor. The thief is Darth Vader, dedicated to the evil ways of the Dark Side. The Pineville Police are the crusading Jedi, set on bringing light to the galaxy. If the story holds true to form, then the bad guy will be apprehended and his Death Star of criminal activities brought to a close.

(Via Boing Boing)


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8 Affordable Therapy Options That Don't Require Insurance


8 Affordable Therapy Options That Don't Require Insurance

Every year, more Americans seek cognitive behavioral therapy and counseling to prioritize their mental health and overall wellbeing. Unfortunately, with the growing cost of living and an uncertain economic outlook, many therapy-goers find it difficult to afford treatment – even with insurance or other financial assistance programs.

Things are even more challenging for those looking for affordable therapy without insurance. For these folks, a single therapy session can cost as much as $250, which isn't feasible in most households.

However, there is some good news. These days, uninsured people looking for affordable therapy have more options than ever, including sliding scale payments, employer-sponsored programs and mental health apps.

Below, you'll find several cost-effective ways to access cheap or free therapy, none requiring insurance. Read on to discover how to find affordable therapy that works for you.

Read More: 6 Best Teas for Anxiety and Stress for 2022

Affordable therapy options to try without insurance

Sliding scale payments

Since therapists set their prices, they can choose to reduce their rates for patients with lower incomes or those who don't have insurance. Also known as a sliding scale, this payment system is set up at a therapist's discretion and can often decrease therapy fees by half or more (depending on a patient's income).

On the plus side, sliding scale payments can help economically disadvantaged people access therapy at a rate proportionate to their income. However, since mental health professionals make less money on these types of patients, these appointments are in high demand -- and often difficult to find.

To find a participating practice, you can use a therapist search engine (like Psychology Today or GoodTherapy) and apply the filter for sliding scale payments.

Low-cost clinics

Another way to access affordable therapy without insurance is by visiting a low-cost clinic. These are generally run by local universities or hospitals, where students train to become mental health professionals. They often provide affordable (or even free) counseling as a way for their trainees to get real-life experience with patients under the supervision of qualified professionals.

Low-cost clinics are an excellent option for those who don't have insurance or can't cover the out-of-pocket costs of traditional therapy. Keep in mind that the staff at these clinics usually aren't fully qualified yet, so they won't have as much knowledge or experience as an experienced therapist.

If you're interested in finding a low-cost clinic near you, contact your local university or psychology institute and ask if they offer student-led therapy services.

Employee Assistance Program 

Some companies have an Employee Assistance Program for workers struggling with mental health issues. With these types of programs, the employer will typically pay for a certain number of therapy sessions or mental health services to help with things like stress, anxiety, depression, substance abuse, trauma and grief. 

One of the biggest benefits of an EAP is that your employer covers all the costs. On the downside, EAPs are designed to focus on specific, short-term concerns rather than long-term mental health. As such, they aren't a solution for complex or extensive issues.

To find out if your company offers EAPs, reach out to your manager or your human resources department. If you qualify, they should be able to give you information about how to access a therapist that's covered by your EAP.

Woman drinking coffee and using laptop to look for employee assistance program
Luis Alvarez/Getty Images

Community mental health centers

Across the country, you'll find government-run community centers where individuals can receive mental health support -- no matter their income or insurance status. These clinics provide a range of services, including crisis assistance, substance abuse counseling and mental health care for veterans, with many accepting Medicaid or offering sliding scale payment options.

One advantage of community mental health centers is that they're available to everyone and deal with a comprehensive variety of conditions and disorders. Because of this, the centers' resources are often stretched thin, and you may face a lengthy wait to see a therapist.

Your state's behavioral or mental health department can help you access these services. In Missouri, for example, you can use this map to find your nearest community mental health centers based on your county.

University services 

If you're in college, you might be able to access therapy through your school's health center. Universities and community colleges recognize that students deal with all kinds of mental health issues while they're in school and put programs in place to support their pupils. For instance, the University of Michigan offers professional and peer-to-peer counseling, therapy apps, wellness coaching, self-guided meditation and more.

On the positive side, these university-sponsored services are often included with tuition. However, they're typically meant for short-term help. If you need long-term therapy, your school's counselor will likely refer you to another mental health professional outside the university.

Visit your school's website or contact the administration team to learn more about therapy and mental health services.

Group therapy

Group therapy is a cost-effective alternative if you don't have insurance and can't afford individual therapy. Instead of meeting with a mental health professional by yourself, you'll come together with a therapist and a small group of people dealing with similar issues like stress, depression, grief, substance abuse or something else. 

On average, group therapy costs around $30 to $80 per session – about half the price of individual therapy. It also lets you connect with others who are in a similar situation as you. On the downside, you won't receive one-on-one attention from your therapist, which could be difficult if you deal with highly personal issues. Plus, for group therapy to be effective, you'll need to be comfortable discussing your mental health in front of multiple others.

To learn more about group therapy or find sessions near you, search online or reach out to a local therapist specializing in your area of concern (such as addiction, chronic illness, trauma or another area).

Support groups

Similarly, support groups provide a safe space for people who are going through a similar experience. They're led by peers (rather than therapists) and are free to attend. For example, Al-Anon is a support group for friends and families of people with alcohol use disorder who want to gather and discuss how their loved one's addiction has affected them.

One of the key advantages of support groups is that they're organized and attended by people with first-hand experience with whatever you're struggling with -- whether that's substance abuse, grief, stress or another challenging issue. But since support groups are run as peer-to-peer sessions, they don't provide the opportunity to dive deeply into your personal situation with the help of a qualified therapist.

As mentioned, support groups are focused on a single topic, so the best way to find a relevant group near you is through online research (for example, "cancer support groups in Denver"). If you'd prefer to meet virtually, there are also plenty of free online support groups that tackle all sorts of tough issues.

Mental health apps

Thanks to technology, mental health care is now accessible from anywhere and for everybody -- including people who live in rural areas, individuals with disabilities and people without insurance. For about $60 to $90 per week, online therapy apps like Talkspace, BetterHelp and Cerebral allow you to speak with a therapist from the comfort of your home. 

These virtual mental health services are ideal if you're unsure about meeting a mental health professional face-to-face or if you can't find a therapist near your home. On the other hand, you might find it harder to connect or develop trust with your therapist in a virtual setting. On top of that, the subscription fees for these apps can be pricey.

To learn more, check out CNET's reviews of the best online therapy services and mental health apps.

Close up of hands holding smartphone with mental health mobile app
Prostock-Studio/Getty Images

Does free therapy exist?

Unfortunately, therapy can still be expensive, even with discounts or sliding scale payment options. While there are a handful of ways to access free online therapy or in-person counseling appointments, they're often hard to find. If you don't have a budget for individual therapy right now, you may find the following resources helpful.

  • Warmlines and hotlines: If you need to talk to someone at a given moment, consider calling a mental health support line (known as a warmline or hotline). Both are free phone numbers you can dial to chat with a peer or volunteer trained in mental health. Warmlines are available for casual, non-emergency conversations, whereas hotlines like the National Suicide Prevention Lifeline are for urgent crises (dial or text 988).
  • Free clinics: From student training clinics to community mental health centers, you may be able to find facilities in your area offering free therapy. Some mental health professionals also offer several pro bono sessions every week or month. These services are typically set aside for low-income and uninsured patients.
  • Support groups: No matter what you're struggling with, chances are that you're not alone. To meet people in a similar situation, research local or virtual support groups that revolve around your particular mental health concern.

Bottom line

These days, there are several pathways to find affordable therapy without insurance as a result of  advances in mental health technology. Whether you're insured or not, there are many ways to find cost-effective mental health care, including low-cost clinics, group therapy, community centers, support groups and mental health apps.

The information contained in this article is for educational and informational purposes only and is not intended as health or medical advice. Always consult a physician or other qualified health provider regarding any questions you may have about a medical condition or health objectives.


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Netflix With Ads Won't Let You Download Shows, Report Says


Netflix With Ads Won't Let You Download Shows, Report Says

Netflix's upcoming ad-supported tier might not include a popular feature. The streaming giant doesn't plan to let subscribers download content for offline viewing on its ad-supported tier, according to a report Wednesday from Bloomberg. 

The new ad-supported tier, which is expected to arrive in early 2023, apparently won't allow customers to download TV shows and movies to their devices unless they pay for a more expensive subscription. 

The removal of the download feature from what will likely become Netflix's cheapest plan was discovered by a developer, Steve Moser, looking into the company's iPhone code, according to Bloomberg. Moser also found that you will not be able to skip over ads or use playback controls while ads are running, the report said.

Read also: Best Streaming Service of 2022: Netflix, HBO Max, Disney Plus and More

Netflix is also reportedly not allowing ads to be shown during children's programs, according to Bloomberg Friday.

Rival streaming services Hulu and Disney Plus have also recently announced new ad-supported tiers as part of their lineup. Meanwhile, the ad-free version of Hulu will increase from $13 per month to $15 a month on Oct. 10, and the ad-free version of Disney Plus will increase from $8 per month to $11 a month on Dec. 8. 

Currently, Netflix's premium option, which lets you have four streams at once, is $20 a month.

Netflix said it is still deciding how to launch its lower priced ad-supported tier and has nothing further to share at this time. 

Read also: Netflix: The 44 Absolute Best Movies to Watch

Correction, Aug. 18: An earlier version of this story had incorrect prices for Hulu's ad-free tier. Hulu without ads will see its price increase from $13 a month to $15 per month on Oct. 10. 


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Samsung Galaxy Watch 5 Pro Review: Smartwatch + Fitness Watch = a Good Mix


Samsung Galaxy Watch 5 Pro Review: Smartwatch + Fitness Watch = a Good Mix

There's a lot to like about the $450 Samsung Galaxy Watch 5 Pro. Not only does it have all the trimmings of a smartwatch, but it adds extra sports functions that athletes may want -- and for almost half the price of some other outdoor watches with similar construction like the $900 Garmin Epix 2. 

It also has a tougher design and bigger battery than the regular Galaxy Watch 5. Just don't expect it to be a true outdoor watch that you can take on multi-day adventures, because the battery life isn't as strong as the competition.

Both the Galaxy Watch 5 and Galaxy Watch 5 Pro are Samsung's second-gen Galaxy watches running Wear OS 3. Until we see the new Pixel Watch and a range of long-promised watches also on the new platform, they're the best Android watches you can get.

But the Galaxy Watch 5 Pro only comes in one 45-millimeter case size, which might be too big for smaller wrists. Note that even though this is an Android watch, some of Samsung's key health features require a Samsung phone to use. 

Tough design with a bulky fit on the wrist

The Watch 5 Pro is more durable than the regular Galaxy Watch 5. It has a raised rim around the screen, titanium construction and stronger sapphire crystal glass on the screen. With an IP68 rating, it's also dust- and water-resistant. While I haven't deliberately dropped it or tried to scratch it, I've taken it on a dusty bike ride, scuffed it in sand at the beach and lifted weights that banged up against the watch. It still looks brand new, but only time will tell how it might stand up in tougher environments such as construction sites. 

Galaxy Watch 5 Pro
Lexy Savvides/CNET

It only comes in one 45mm size, which makes it more difficult for those with smaller wrists to wear, unlike the 40mm and 44mm options on the regular watch. I've worn larger watches before -- the Garmin Epix 2 comes to mind, with its hefty 47mm frame. But for people with even smaller wrists than mine, it will probably be too big and possibly too heavy at 76 grams (2.6 ounces) with the included magnetic buckle strap. I'm disappointed that the watch's bulky design will inherently limit its appeal. But the 1.4-inch AMOLED screen is bright, sharp and shows Wear OS (and Samsung's One UI interface) in the best light.

Instead of a physical rotating bezel, the Galaxy Watch 5 Pro comes with a touch bezel that lets you navigate menus alongside the touchscreen and side buttons. It's easier to use on the Watch 5 Pro compared to the regular Watch 5 because of the Pro's raised edge. You can almost rest your finger against it as you "turn" the bezel. It's still not as precise as having a physical bezel that clicks into place, especially if you have wet or sweaty hands -- which seems inevitable if you're really using this watch for its sports capabilities. 

I can see why Samsung opted to remove the physical rotating bezel, given it's another moving part that could potentially get damaged or jammed if you're using this watch in tough environments. But I still miss having that option and feel Samsung could have made other compromises instead. For example, I could imagine using the inner rim of the raised edge as a small rotating bezel instead.

Galaxy Watch 5

Thickness comparison between the Galaxy Watch 5 (left) and Pro (right).

Lexy Savvides/CNET

The Galaxy Watch 5 Pro uses the same processor as last year's Galaxy Watch 4, rather than the new Qualcomm Snapdragon W5 chip. Performance is snappy for the most part and the watch loads apps quickly, though there were a few occasions when the raise-to-wake was a little sluggish compared to the regular Galaxy Watch 5. There's an LTE variant available that costs $499, though I haven't tested that model.

It shares the exact same Wear OS platform and user interface as the regular Galaxy Watch 5, which uses Google apps alongside Samsung services like Samsung Health. You can read more about apps and functionality in my full review of the Galaxy Watch 5.

Galaxy Watch 5 Pro track back and sports modes

Both Galaxy Watch 5 versions can track more than 90 exercise types and can auto-detect certain workouts like running, swimming and elliptical after 10 minutes of activity. But the Galaxy Watch 5 Pro has a few more sports features. Do they warrant this watch's "Pro" title? Maybe.

The first is track back. This works with hikes and outdoor cycling, helping route you back to your start point on the same path. Just swipe over to the settings cog, find track back and the watch will show a map on screen with your current location, turn-by-turn guidance and distances. The path you traveled to arrive at your current location is shown in blue, and it's overlayed in green as you start navigating back. It's easy to use, with the watch either buzzing or providing audible notifications when you need to make your next turn. It routed me back home on exactly the same path I hiked in on when I tried it out on a trail I've never taken before. Maybe a future software update could bring this to other outdoor GPS workout types like runs and walks, as it's a helpful feature.

Galaxy Watch 5 Pro routes

A route displayed on the Galaxy Watch 5 Pro screen.

Lexy Savvides/CNET

You can also import routes to the watch and get turn-by-turn navigation. It only works with hikes and bike rides at the moment, but it's really easy to import a GPX file. I exported a previous ride from Strava and uploaded it to the Watch 5 Pro in seconds from the Samsung Health app. Like track back, the map (which uses Google Maps) looks great on the screen and it's easy to view. You can also export routes you've done on the watch from the Samsung Health app, too.

The Samsung Health app only provides two suggested routes for cycling and hiking, just in case you don't have any routes of your own saved yet, but they're based in New York and London, so not super helpful if you don't live in either of those cities. But I don't mind because the mapping interface is cleaner and easier to read than some other sports watches I've used thanks to Google Maps. The watch also offers turn-by-turn navigation, which can guide you through a route with voice, vibrations and on-screen alerts.

Some of the track back and mapping features on this watch aren't new to the world of dedicated running watches -- even watches that cost half as much. But it doesn't really feel like Samsung is trying to position this watch to be a replacement or direct competitor with the likes of higher-end Garmin watches anyway. If you're a serious athlete, you'd want more in-depth analysis and features than what the Galaxy Watch 5 Pro can provide with its first-party workout apps.

Also, the always-on display is pretty dim when you're in direct sunlight. I had to squint in a couple situations to see elapsed time or my pace, which prompted me to stop and tap the screen to wake it up to check my stats. Fortunately, I didn't have any issues with visibility indoors or in shaded conditions.

Galaxy Watch 5 Pro track back

Track back on the Galaxy Watch 5 Pro.

Lexy Savvides/CNET

Sensor accuracy is great for workouts, but temperature is TBD

I tested the Galaxy Watch 5 Pro's optical heart rate sensor against a chest strap to see how it would fare through a range of cardio workouts.

For an outdoor bike ride, which involves extra variables like bumps in the road and more arm movement that you wouldn't get on a stationary bike, the Galaxy Watch 5 Pro did a good job keeping close to the readings from the chest strap. There were only two small intervals during the almost 2-hour workout where it deviated slightly from the control sensor, as you can see in the chart below. For a more steady cardio walkout like a regular walk, the watch also did a good job of sticking close to the heart rate monitor. Unlike some other running watches, you can't pair an external heart-rate monitor with the Galaxy Watch 5 Pro. 

Galaxy Watch 5 Pro heart rate

The Galaxy Watch 5 Pro (purple line) compared to a chest strap (blue line).

Lexy Savvides/CNET

GPS accuracy is really good on both Galaxy Watch 5 models. I had no issues locking on to a signal within 5 seconds in San Francisco, either with or without a phone in range.

The infrared sensor is what sets the Watch 5 series apart from last year's models. But it's not active yet and we don't have an ETA on when it will get switched on via software update. Samsung says it will be used nightly while sleeping. Competitors like Fitbit and Oura use the infrared sensors on their devices for skin temperature tracking during sleep. It gives more insights into whether or not you may be running a fever, or to give insight into menstrual cycles. 

This isn't the first time a wearable has been launched without a key feature or sensor active. Fitbit's Charge 5 launched without its key daily readiness score active, and the ECG on Samsung's earlier Galaxy Watch 3 was unlocked about a month after launch once it received FDA clearance. I'm disappointed that we don't have too much extra detail about how Samsung or third-party developers could use this temperature sensor yet, because it's the main new feature of both Galaxy Watches. I hope at the very least when it does launch that it shows nightly sleep temperature trends like those other wearables I mentioned.

Most of the other health features and sensors remain largely unchanged from the Galaxy Watch 4. You still get that bioimpedance sensor to measure body composition, plus a blood oxygen sensor and ECG. But to use the ECG and blood pressure sensor (only available in select countries), you will need to pair with a Samsung Galaxy phone.

Galaxy Watch 5 ECG

The Galaxy Watch 5 and Watch 5 Pro need a Samsung phone to use the ECG. This is what you'll see if you pair with any other Android phone.

Lexy Savvides/CNET

I've had mixed results from the blood oxygen sensor, which tends to read a little lower than both a pulse oximeter and other wearables, especially at night. At times, I've had both the Galaxy Watch 5 and Watch 5 Pro say my lowest blood oxygen level was anywhere from 80 to 87% which is particularly low and could indicate signs of sleep conditions like sleep apnea. No other wearable has ever given me such low readings, especially when I charted the same night's sleep with both the Fitbit Charge 5 and Oura ring. Blood oxygen sensors are generally not medically cleared, so take their readings with a grain of salt and always consult a medical professional for proper guidance. I've reached out to Samsung about the mysteriously low readings and will update this review when I hear back.

Recovery metrics are the missing piece of the puzzle

One of the biggest advantages of wearing a smartwatch in recent years is learning more about how your body recovers after a workout or from illness. There are limited recovery metrics available in Samsung Health and on the watch itself, including a sleep score and stress readings that don't really tell you much beyond a scale of high, average or low. What does that mean? It's up to you to work that out.

You can also track sweat loss after an outdoor run, plus recovery heart rate when you set body composition targets. But again, the onus is really on you to interpret this data, and the Galaxy Watch 5 Pro doesn't go as far as the competition in making all this easy to understand.

Garmin offers the Body Battery, which takes into account heart rate variability, sleep and activity levels to determine if you can push yourself to do another workout or should take it easy. Similarly, Fitbit has the Daily Readiness Score that also gives you suggested workouts to do based on your score. Even if the Galaxy Watch 5 Pro had a recovery time metric to let you know how long your body needs between workouts, that would be better than nothing.

The biggest battery on a Galaxy Watch, but I want even more

The Galaxy Watch 5 Pro has the biggest battery from the 2022 range at 590 mAh. Samsung claims it can last up to 80 hours in total with regular use, or 20 hours with GPS. I did a 2-hour hike with airplane mode active to ensure I was using GPS-only, and the battery dropped by just 10% even with the always-on display active. That's promising performance, and under those conditions the watch would meet the 20-hour claim with GPS alone. (I wasn't quite ready to do a 20-hour hike to test continuous drain.)

With regular usage, including phone notifications, always-on display, sleep tracking, continuous heart rate monitoring and a 1-hour GPS workout every day, the Watch 5 Pro lasted for 2.5 full days, or a little over 58 hours. That's better than last year's Galaxy Watch 4 range, but nowhere near similarly priced competitors like the Garmin Venu 2 Plus, which can reach a week or more between charges. Samsung claims a maximum of 80 hours of use under normal conditions, which you might meet if you do fewer outdoor workouts and turn the always-on display off.

Fortunately, both the regular Watch 5 and Watch 5 Pro support faster charging and can reach 45% charge in 30 minutes. I tested this with the Watch 5 Pro and recharged from flat to 42% full in half an hour. It takes a little over 2 hours for the watch to fully juice up from flat. But you need a 25-watt USB-C charger to take advantage of this faster charge speed and, just like the Apple Watch, there's no charging brick included in the box.

The Galaxy Watch 5 Pro can also take advantage of reverse wireless charging if you have a Samsung phone, but it's tricky to get the watch to lie flat with the magnetic buckle strap, so I usually end up relying on the included charging puck.

Galaxy Watch 5 and Galaxy Watch 5 Pro side by side
Lexy Savvides/CNET

Galaxy Watch 5 Pro: 'Pro' in name, almost enough in practice

Samsung has a legacy in sports watches, including the Gear range. But it feels like the company could have gone one step further in making this a true fitness watch with even more sports features. That said, this is a really strong smartwatch with a durable construction to suit casual athletes or anyone who needs a tougher wearable.

So it's easy to recommend the Galaxy Watch 5 Pro if you're looking for an Android watch that skews more to being a true smartwatch with a few sports features thrown in, rather than a fitness watch. I'd also pick this over the regular Galaxy Watch 5 simply because it has better battery life. 


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